Resistance to change (JOHNSON)

Identifies key levers for successful changes – these are the factors that need to changes into order for the change to be successful.

Hesse has highlighted two concerns regarding the changes required in order to expend into China.

Employee fears for loss of their jobs – headcount reductions

Allied technologies – loss of revenue after loyal and excellent service

Thoughts:

Whilst Johnson suggests making changes to all the key levers is necessary for success It appears more likely in this case that it is just changes in organisational structure and power structure that are required.