KBV – (SPENDER)

One of XTech’s strategic aims is to compete in terms of engineering support and expertise in very specific areas, such as preventing EMI. This suggests that its knowledge is a source of value and advantage and underlies its strategic capabilities.

In order for XTech to use its knowledge effectively it must be able to manage and communicate information. The development of the Enterprise Resources Planning (ERP) system is an indication of this focus.

The decision to remove the CEO recruited in 1999 in 2000 after an ultimatum from employees also indicates the importance given to the retention of the workforce.